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Case Studies photograph

Good taxes reduce poverty in Rwanda

10 January 2008


In 1994, Rwanda was convulsed by violence that claimed more than a million lives and shattered the country's infrastructure. In the wake of the devastation, reforms were needed across society to put Rwanda on the road to recovery. One area that required urgent change was the taxation system. Failing to gather sufficient revenues would hinder the rebuilding process, but collecting taxes had become very difficult.

With DFID's support, the Government of Rwanda set about modernising the country's tax system. A major part of this was the creation of a new body that would replace the old, unreliable and often corrupt revenue departments, and collect more legally due taxes, more effectively. In 1998, the External linkRwanda Revenue Authority (RRA) was born, and since then it has gone from strength to strength, collecting £60 million in its first year, and £240 million in 2006. As a result of increased revenues, the national budget has grown, with more being spent on vital areas like health, education and sanitation, and, with spending increasing, poverty has fallen dramatically.


Stamping out corruption and tackling inefficiency

Tax and customs used to be managed by two different and under-staffed departments in the Rwandan Ministry of Finances. Within these departments, the same people were responsible for both generating tax policy and organizing the collection of taxes. This gave rise to problems such as tax evasion and the special treatment of friends of senior officials and ministers. In addition, unqualified and corrupt revenue officers, and out of date systems, meant that taxes weren't being collected efficiently enough.

As long as the revenue departments remained in the public sector, it was felt that the myriad problems of Rwanda's tax system were unlikely to be solved. Tax policy needed to be separated from tax administration, employees required incentives for improving their performance (and penalties for misconduct), and more investment had to be put into equipment and infrastructure. DFID helped with the plans for a semi-autonomous body  - the RRA - that would aim to deliver on these fronts.

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Ensuring new systems do the job


First of all, DFID funded a study focusing on the arrangements needed to establish the RRA. With DFID and the External linkInternational Monetary Fund’s (IMF) assistance, tax and customs laws were revised and modernised, and income tax rates were reduced.

Secondly, DFID helped to provide training for RRA staff, making use of international, regional and in-country expertise to provide guidance in a variety of areas. Very quickly, the RRA went from being an organisation that depended on outside managerial expertise to one that worked well with only minimal assistance from advisers.

Next, new computer systems were introduced. Now, all of a taxpayer’s tax accounts are combined on a single file, and RRA offices across the country are linked to the Kigali headquarters, enabling them to process customs transactions quickly online. In the past, customs staff had to rely on typewriters to clear transactions, which was a much slower process.

DFID's help has played a significant part in the successful growth of the RRA. Having received £20.5 million from DFID since the early days, the agency now collects the equivalent of that, on average, every four weeks. In the words of  Mary Baine, the Commissioner General of the RRA: “The great thing about DFID's assistance is its reliability...it has always been flexible and responsive to our needs even as our needs have changed rapidly over the years.” As DFID's support continues, the focus is on building on the gains that have been made, to ensure better management of taxes across the country, fuelling real improvements to people's lives.

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Key facts

  • The three-fold increase in revenues between 1998 and 2006 saw the national budget also grow three-fold, from RWF175 billion to RWF528 billion. Since 2003, spending on water and sanitation has increased more than five-fold, education expenditure has more than doubled and health expenditure has grown to almost five times the 2003 level.
  • As a result, poverty is falling in Rwanda, from 74% of the population in 1994 to 56.9% in 2006. The number of children in primary education has increased from 74% in 2001 to 95% in 2006, which was also helped by the introduction of free primary education. In health, user rates have doubled.
  • As tax revenues have increased, the gap between aid and domestic revenue as a percentage of gross domestic product (GDP) is closing, and the proportion of Rwanda's budget financed by aid has declined. In 2001, only 34.62% of the total budget was financed by domestic sources; by 2006, it had risen to 48.7%.
  • The current phase of DFID support for the RRA has five interlocking goals: increasing the agency's efficiency, to achieve higher tax returns; strengthening the RRA to ensure that it is more accountable, and motivating it towards improving its performance; enhancing its support for local governments, in their efforts to improve the collection of local revenues; improving the business environment; and integrating Rwanda into the External linkEast African Community (EAC).

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