J6 Using Electronic Channels to Communicate With DFID Staff (InSight)

Background

The DFID intranet (inSight) is the core electronic communications channel available to virtually all staff, both in the UK and in country offices. It enables staff to carry out tasks and share information across DFID. Each department has its own area explaining the work of the various teams, together with a who's who, news, key documents, policies and services.

The role of Electronic Content Manager (ECM) has been created in each department to approve and publish all material from staff using a new publishing system. The Web Team in Business Solutions Division provides training and documentation for new ECMs and supports all ECMs. It is the responsibility of ECMs to cooperate with the Web Team to ensure that their site adheres to core standards and guidelines, and remains up-to-date.

Spotlight is the homepage of inSight and contains a daily news service, plus a feature of the week and module updates. The Online Content Team in Communications Division checks and approves all material that has been booked for a Spotlight story by staff. Responsibility for overall editorial control of material lies with the Director of Communications Division.

Compliance Tasks

1. Each department and country office must appoint at least one ECM who is responsible for publishing material on inSight

Task assigned to: Head of Department, Head of Overseas Office

2. All ECMs must take the Electronic Content Manager training by the Web Team before they can publish to inSight

Task assigned to: Head of Department, Head of Overseas Office, Line Manager

3. Requests for new sections in inSight must be made to the Head of the Web Team.

Task assigned to: All Staff 

Risks of non-compliance

  • Material not meeting standards will not be published resulting in unnecessary delays
  • Poor visibility of your messages and objectives
  • Ineffective internal communication.
Last updated: 03 Oct 2011