If you wish to contact a named member of staff please call the Switchboard:
The Public Enquiry Point is the initial point of contact for information on the work of the whole of the Department. The telephone helpline is open from 10am-4pm (GMT/BST), Monday to Friday. An answerphone is available at other times.
We will do our best to provide you with the information you need. In return, we ask that you treat our staff politely and with respect.
Our enquiry staff may end a phone conversation if the caller uses inappropriate language or aggressive behaviour and if it continues, will end the call.
If you have an enquiry about a specific project on our projects database, please email our Public Enquiry Point enquiry@dfid.gov.uk or call 0845 300 4100. Please include the project’s unique identifying number (either a 6 digit or 9 digit reference) along with your query.
If you are a journalist and have a media enquiry please contact the DFID Press Office on tel: 020 7023 0600 or e-mail pressoffice@dfid.gov.uk. A press officer is available 24 hours a day, 7 days a week.
To see how DFID is organised see the organisational chart or for more detail read about our divisions and departments.
Please note that from 28 January 2013, DFID’s London headquarters will move to 22 Whitehall, SW1A 2EG. Telephone numbers and e-mail addresses will not change.
22 Whitehall, London SW1A 2EGTel: 020 7023 0000 | GTN: 3535 7000
1 Palace Street, London SW1E 5HE
Tel: 020 7023 0000 | Fax: 020 7023 0019 | GTN: 3535 7000
Abercrombie House, Eaglesham Road, East Kilbride, Glasgow G75 8EATel: 01355 84 4000 | Fax: 01355 84 4099 | GTN: 7243 4000
If you receive a suspicious email purporting to be from DFID please check the authenticity with the Public Enquiry Point using the email address enquiry@dfid.gov.uk so that we can investigate.
If you are unhappy about the standard of service that you have received from DFID we would like to hear about it so that we can improve our service in the future. For more information read our Complaints Procedure.
Please use the form below to ask any questions about the work of the department. Also, we welcome comments and ideas about how we can develop this website. You may also use the form to contact the team who manage the site.
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